Website Terms of Use

Website Terms of Use

1. Acceptance of Terms

Welcome to the Ceres Veterinary Hospital, trading as Ceres Animal Hospital, website (“the Website”).

By accessing or using this Website, you agree to be bound by these Terms of Use. If you do not agree with any part of these Terms, you should discontinue use of the Website immediately.

These Terms govern your access to and use of the Website and all content made available through it.

2. About Ceres Veterinary Hospital

Ceres Veterinary Hospital is a veterinary practice providing veterinary healthcare services, advice, products and related services for companion animals, livestock and equine patients.

Registration Number: 2025 / 518491 / 07

Physical Address:
502 Vos Street
Ceres
6835
South Africa

Telephone:
023 312 3020 / 023 312 3021

Email:
reception@cvets.co.za

3. Permitted Use of the Website

You may use this Website for lawful and personal purposes only.

You agree not to:

• Use the Website in any manner that violates applicable laws or regulations;
• Attempt to gain unauthorised access to any part of the Website, server or associated systems;
• Introduce viruses, malware or other harmful code;
• Interfere with the operation, security or functionality of the Website;
• Copy, reproduce, distribute or exploit Website content for commercial purposes without prior written consent;
• Use automated tools, robots, spiders or scraping technologies to collect information from the Website without prior written permission.

4. Intellectual Property

All content on this Website, including but not limited to:

• Text
• Articles
• Blog content
• Photographs
• Graphics
• Logos
• Trade names
• Designs
• Layouts
• Videos and other media

is protected by intellectual property laws and remains the property of Ceres Veterinary Hospital or its licensors unless otherwise stated.

No content may be copied, reproduced, distributed, modified or used without prior written permission.

5. Veterinary Information Disclaimer

Information published on this Website is provided for general educational and informational purposes only.

The information available on this Website:

• Does not constitute veterinary advice;
• Does not create a veterinarian-client-patient relationship;
• Should not be relied upon as a substitute for professional veterinary consultation, diagnosis or treatment.

Every animal and situation is unique. If your animal is sick, injured or experiencing a medical emergency, please contact a veterinarian immediately.

Reliance on any information contained on this Website is entirely at your own risk.

6. Accuracy of Information

While we make reasonable efforts to ensure that information on the Website is accurate and up to date, we do not guarantee that all information will always be complete, accurate or current.

Information, services and product availability may change without notice.

Ceres Veterinary Hospital reserves the right to modify, update or remove content at any time.

7. Website Availability

We make reasonable efforts to maintain the availability and security of the Website.

However, we do not guarantee that:

• The Website will always be available;
• Access will be uninterrupted;
• The Website will be free from errors;
• The Website will be free from viruses or other harmful components.

Temporary interruptions may occur due to maintenance, technical issues or circumstances beyond our control.

8. Cookies

This Website may use cookies and similar technologies to improve user experience and analyse Website performance.

Cookies may collect information such as browser type, device information, pages visited and Website usage patterns.

You may configure your browser settings to reject cookies, although certain Website functionality may be affected.

For more information, please refer to our Privacy Policy.

9. Links to Third-Party Websites

The Website may contain links to third-party websites for your convenience.

Ceres Veterinary Hospital does not control, endorse or accept responsibility for:

• The content of third-party websites;
• The privacy practices of third-party websites;
• Products or services offered by third parties.

Your use of third-party websites is entirely at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Ceres Veterinary Hospital shall not be liable for any direct, indirect, incidental, consequential or special loss, damage, cost or expense arising from:

• Use of or inability to use the Website;
• Reliance on information contained on the Website;
• Errors or omissions in Website content;
• Website interruptions or technical failures;
• Viruses, malware or other harmful software transmitted through the Website;
• Unauthorised access to Website systems.

Nothing in these Terms excludes liability that cannot lawfully be excluded under South African law.

11. Indemnity

You agree to indemnify and hold harmless Ceres Veterinary Hospital, its veterinarians, employees, contractors and representatives from any claim, loss, damage, liability, cost or expense arising from:

• Your use of the Website;
• Your breach of these Terms;
• Any unlawful activity undertaken by you through the Website.

12. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using this Website, you acknowledge that personal information may be collected and processed in accordance with our Privacy Policy and applicable South African legislation, including the Protection of Personal Information Act, No. 4 of 2013 (POPIA).

13. Changes to These Terms

Ceres Veterinary Hospital reserves the right to amend these Terms of Use at any time.

Any amendments will become effective upon publication on the Website.

Continued use of the Website following publication of updated Terms constitutes acceptance of those changes.

14. Suspension or Termination of Access

We reserve the right to suspend, restrict or terminate access to the Website where necessary, including where:

• There is suspected misuse of the Website;
• Security concerns arise;
• Maintenance or operational requirements make it necessary.

15. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Republic of South Africa.

Any dispute arising from the use of this Website shall be subject to the exclusive jurisdiction of the South African courts.

16. Contact Information

For questions relating to these Terms of Use, please contact:

Ceres Veterinary Hospital

Telephone:
023 312 3020 / 023 312 3021

Email:
reception@cvets.co.za

Physical Address:
502 Vos Street
Ceres
6835
South Africa